LEGAL · EFFECTIVE JULY 25, 2026

Terms of Service

These Terms govern use of the Profundo AI service at profundoai.com and its customer API. “Profundo AI,” “we,” and “us” refer to the operator of that service. These Terms describe a launch-period membership service and do not claim legal review is complete.

Eligibility and agreement

You must be at least 18 years old, able to enter a binding agreement, and use the service only for yourself or an organization you are authorized to represent. By creating an account or using the service, you agree to these Terms and the Privacy Notice.

Access

Access may be opened or closed, and operational capacity may be managed, at our discretion. Creating or verifying an account, joining the waitlist, or receiving an invitation does not guarantee admission, checkout, API access, founding pricing, or continued access. No customer pays while waiting for admission.

Founding membership offer

Founder is available during the launch/founding period at $20 per month while continuously subscribed. A waitlist request, verified account, invitation, or admission without verified payment does not consume or reserve founder eligibility.

If a founding member cancels, stops paying, receives a refund or chargeback, is terminated, or otherwise ends continuous membership, they lose founder pricing. The historical allocation is permanent and is not reused; a later rejoin uses the then-current published offer.

The published tiers and pricing as of July 25, 2026 are: Founder $20/month during the launch/founding period; Plus $10/month ($5 first month) with a 250 request/day ceiling; Priority $20 for the first month then $40/month, with a 30,000 requests/month cap that may be raised as demand grows. No live checkout or renewal configuration is claimed until activated on each user's account.

Request limits and fair use

The membership is not priced per token. Plus includes 250 requests per day. Priority and Founder include 30,000 requests per month; we may raise this cap as demand grows. Use is subject to abuse prevention, safety, and service protection controls. No throughput, uptime, concurrency, or model guarantee is offered.

Billing, cancellation, and refunds

Paid access is available only after admission and verified payment. Before checkout and accepted commercial terms are available for an account, actual renewal, cancellation, tax, refund, and payment timing must be published. Until then, no final cancellation or refund policy is published, and nothing here limits rights applicable law cannot waive.

Your account and API keys

Provide accurate account information and protect your password, session, and API keys. You are responsible for activity under your credentials. Do not share keys publicly, resell or share access, or embed keys in client-side applications. Rotate a key you believe is lost or exposed.

Acceptable use

Do not engage in automated bulk abuse, resale or sharing of credentials, evasion of controls, service disruption, unlawful use, fraud, malware distribution, rights violations, or processing data you lack authority to use. Temporary restriction or suspension may be applied for private review and possible restoration. No restoration time or outcome is promised.

Intellectual property

We retain rights in the service, site, software, documentation, and branding. You retain rights you hold in content you submit. You give us the limited permission needed to process submitted content to operate, secure, and support the service. These Terms do not grant rights to third-party material in inputs or outputs.

Service changes and termination

You may stop using the service at any time. We may restrict, suspend, or terminate access to protect the service or others, address suspected misuse, comply with law, or discontinue service. Features, models, limits, compatibility, and availability may change or stop.

No warranty

To the extent permitted by law, the service is provided “as is” and “as available,” without warranties of accuracy, fitness, non-infringement, availability, or uninterrupted operation. Outputs can be incomplete, inaccurate, or unsuitable and must be evaluated before use. Nothing excludes a warranty that cannot lawfully be excluded.

Limits of responsibility

To the extent permitted by law, Profundo AI is not responsible for indirect, incidental, special, consequential, or lost-profit damages arising from the service. Nothing limits liability that cannot lawfully be limited.

Privacy

Our Privacy Notice explains high-level data handling. Do not submit sensitive or regulated data unless you have authority and have confirmed the service is appropriate for that use.

Changes to these Terms

We may update these Terms as the service changes. We will post the revised date and provide additional notice when required. If you do not accept an update, stop using the service.

Governing law and disputes

Governing law and dispute venue have not yet been designated. These Terms do not claim a contractual choice of jurisdiction. A completed governing-law and venue term will be published in a future revision.

Contact

Use the Support route and existing correspondence described there.

Last updated: July 25, 2026.