profundo.ai

SUPPORT

Get account and API help

If you have already spoken with the service operator, reply to your existing correspondence. That is the current operational route for account, billing, privacy, and API-key help.

If you have no existing correspondence and want to get started, create an account to see available plans and subscribe. A public support inbox is not yet available.

What to include

Describe the page or API path, approximate time, HTTP status or safe error message, and what you expected. For account questions, include only the account email already associated with your correspondence.

Keep secrets out

Never send a password, full API key, verification/reset token, payment-card detail, prompt, or model response. For a key problem, share only its short visible prefix and rotate the key if exposure is possible.

Common next steps

For a lost key, sign in and rotate it. For password access, use the reset route, noting that message delivery may be unavailable. For deletion, use Dashboard Settings after recent authentication. For API errors, reproduce the smallest safe request with the curl guide.